Last updated: 16/01/2026
BYTS (“we”, “our”, “us”) is a booking, membership, and event access platform operated from the United Arab Emirates. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use the BYTS mobile application and website.
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- Information We Collect
We may collect the following information:
• Full name
• Phone number
• Email address
• Location data (if enabled)
• Booking, reservation, and event data
• Membership status and preferences
• Communication data (including WhatsApp messages related to bookings or support)
Payments are processed by third-party payment providers. BYTS does not store full payment card details.
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- How We Use Your Information
We use your data to:
• Create and manage user accounts
• Process bookings and reservations
• Communicate booking confirmations and updates
• Provide customer support
• Send important service-related messages
• Communicate with users via WhatsApp, SMS, or email when relevant to bookings, memberships, or support
• Improve our platform and user experience
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- WhatsApp & Communication
By using BYTS, you consent to being contacted via WhatsApp and other messaging services for:
• Booking confirmations
• Event updates
• Membership communication
• Customer support
You may opt out of non-essential communications at any time.
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- Data Sharing
We may share data only with:
• Payment processors
• Hosting and infrastructure providers
• Analytics and security service providers
• Partners strictly required to deliver bookings or events
We do not sell personal data.
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- Data Storage & Security
We use appropriate technical and organisational measures to protect your data, including encryption and secure servers. Access to data is limited to authorised personnel only.
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- Data Retention
We retain personal data only as long as necessary for operational, legal, and business purposes.
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- Your Rights
You have the right to:
• Request access to your data
• Request correction or deletion of your data
• Withdraw consent for communications
Requests can be sent to:
📧 support@byts.io
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- Contact Information
BYTS
United Arab Emirates
Email: support@byts.io